In today’s business world, the term ‘sustainability’ has moved beyond a mere fashionable expression to become a strategic imperative. But what does it really mean for a company to be sustainable? In our B2B & Sustainability division, we are dedicated to analysing and solving this question with ICT solutions that not only promote sustainability, but also pave the way for future innovations.

 

 

The path to sustainability

With more than two decades of experience, we have been amongst the first to provide professional services and advanced B2B solutions, taking advantage of the solid technology of our partners, such as IBM. Our focus is on strategic consulting, ranging from configuration and migration to optimisation and management of advanced services.

 

The concept of B2B (Business to Business) has evolved significantly since its creation in the 1970s in the era of digitalisation. Initially, the goal was to automate interactions between companies, an effort that gave rise to the Electronic Data Interchange (EDI) standards. Today, these standards have extended to a wider range of sectors, such as finance and pharmaceuticals, showing the continuous evolution of B2B towards more complex and effective solutions.

 

Current B2B solutions provide the ability to exchange data automatically, securely and efficiently, with various levels of security and high availability, as well as the ability to transform and adapt the exchanged data to specific needs. This holistic approach is essential in our technological age, where cloud infrastructure and advanced broadband protocols are essential.

In addition, we have excelled in implementing OMS (Order Management System) solutions, optimising the B2C (Business to Customer) interface to ensure that our customers maintain sales expectations across multiple channels. An efficient OMS is essential to manage inventories, orders and returns systematically and effectively, ensuring customer satisfaction.

 

Sustainability and technology: paving the way for the future

Looking to the future, our partnership with IBM has allowed us to explore new verticals such as the Supply Chain Intelligence Suite (SCIS) and ESG (Environment, Sustainability and Governance) reporting solutions, focusing on sustainability as a fundamental pillar of our business strategy. These tools not only optimise costs and resource consumption in the supply chain, but also automate sustainability reporting, enabling companies to more effectively measure and manage their environmental and social impact.

Therefore, sustainability in B2B is not only about adopting eco-friendly practices, but also about integrating advanced technological solutions that enable companies to operate more efficiently and responsibly.

 

Our B2B & Sustainability division is committed to being a driving force for change, supporting companies in the transition to a more sustainable and prosperous future. Thanks to our experience, technological partnerships and innovative approach, we are ready today to face the challenges of tomorrow.

Michele Illiano
Head of Division – eBusiness Innovery